The program is designed to introduce the field of Cost of Quality (CoQ) and how it can effectively be applied in industry. The following topics are covered in the oneday program:
Cost of Quality

- CoQ models and their application in different problem scenarios
- Design and implementation of a CoQ strategy and program in companies
- CoQ data analysis and design of effective CoQ report
- Risk identification, analysis and management from CoQ
- Implementation of knowledge management and lessons learned