Operating Procedures

At Tennelli we believe in widely sharing our knowledge and industry experience, and in the pursuit of practical engineering knowledge transfer, we have documented best practice as procedures for your use and application. The procedures are available either individually or collectively as a procedure’s manual. The list of procedures we have provided indicates how each procedure addresses a relevant ISO 9001:2015 QMS Clause and how the procedures are integrated.

We support the understanding and implementation of the procedures with regular webinars hosted on our LinkedIn page. You are welcome to join us for these complimentary support sessions!

We continuously update and add new procedures to ensure that your work remains relevant and please send us an email if you want to work with us to develop a procedure customized for your process, system or standard.

Quality Management System Procedures List

Certain documents must be retained to demonstrate compliance with statutory and contractual requirements, execution i.a.w. design requirements in cases of…
Quality Plan
In the Quality Plan, the project manager defines the standards the project will be required to meet to be successful,…
Design Review
Design Review is considered a crucial communication link between staff engaged in the various activities which are necessary before a…
Engineering Order
The primary objective of the Engineering Order process is to identify and control incremental changes to a particular pre-production drawing.…
Classified Parts
In some industries such as aerospace, nuclear and steam power generation the classification of individual parts is defined by the…
Purchasing
Purchasing is the process of acquiring materials, components, services and also production equipment from other firms. Purchasing provides the foundation…
Split Batches
When a workshop falls behind through slow production, rework of some components, insufficient material due to scrap, etc. the batch…
Rejection Note
A NCR documents a non-conformance identified in an inspection, audit or other process review. The objective is to make an…
Scrap Disposal
The disposal of scrap, when handled in a resourceful manner, can yield considerable returns to the company. Scrap should be…
Vision Standards
Proper inspections not only depend on the technical knowledge of the Quality Control personnel, but their diligence, attention to detail,…
Corrective Action Request
No company is unaffected from unsatisfactory product/service delivery, misconduct and other incidents in the workplace. Corrective actions eliminate the root…
Preventive Action
Generally speaking, “Preventive Action prevents occurrence and Corrective Action prevents recurrence.” Preventive is proactive, while Corrective is reactive.
Reading Log
Reading Logs are utilised to ensure that personnel have been made aware of the content and intent of document listed…
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