Quality costing remains one of the most effective tools in Total Quality Management for evaluating the economics and return-on-investment of a Quality and Risk Management System. Process risk alignment is the alignment of an integrated risk, cost and quality management system with the company’s strategy and business objectives, and may be achieved using the strategy balanced scorecard, where key risk indicators are aligned with key business objectives and performance indicators.
Download the presentation to understand the fundamental concepts behind the Cost of Quality and its integration with Strategy and Risk Management.